Ilona Andrews Store
Hello, everyone.
We had an unprecedented response to our first set of the vellum packs, and we have thousands of orders to fill. We apologize for the additional processing time, but we want to make sure that all of your orders are properly handled and personalized.
This page will show the order numbers as they ship out. You should also get shipping notifications, but sometimes they land into spam, so if you are worried, check here or email us.
At this point, we are exporting your orders into our shipping software, and our ability to make changes is very limited.
If you ordered an addon pack separately, you may get a fulfillment notice - that's us merging your order with your original purchase. If you had sent us a customer service request and were advised to order an addon pack separately but you couldn't do it in time, respond to that email and we can see what we can do. :)
Status: all addon packs ordered individually have been merged with original orders, so they can be mailed in the same envelope.